TAHECOSMETICS.COM ACCESSIBILITY STATEMENT

1. Commitment to accessibility

Tahe Productos Cosméticos, S.L. is committed to facilitating access to tahecosmetics.com and its e-commerce services for as many people as possible, regardless of their abilities or the assistive technologies they use.

We are working to continuously improve the browsing experience, product search and purchasing processes, in accordance with the applicable requirements of Law 11/2023 of 8 May and Directive (EU) 2019/882.

2. Compliance status

This website partially complies with the assessed accessibility requirements, based on the UNE-EN 301549:2022 standard and the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

Compliance is partial because some elements and functions do not yet meet all the accessibility criteria assessed. The site is currently undergoing a process of review and ongoing improvement.

3. Accessibility measures

The site incorporates Viewser as a complementary support tool. This solution offers options for visual customisation, reading and navigation that can help adapt the experience to different needs.

Viewser complements the site’s own features, whilst we continue to work on the accessibility of its templates, content and core processes.

4. Areas currently being improved

The review carried out has identified opportunities for improvement, primarily in certain keyboard interactions, the labelling and behaviour of some controls and forms, focus indication, contrast, and alternatives for certain visual or dynamic content.

We will also continue to review the accessibility of content managed by third parties and the services they provide. These circumstances may vary depending on the page, the device or the assistive technology used.

Our aim is to make continuous progress, prioritising essential functions and the purchasing process.

5. Preparation of this statement

This statement was prepared through an internal self-assessment.

The assessment combined a review of the site’s code and templates with dynamic testing on a representative selection of pages and functions. Checks have been carried out on keyboard navigation, visible focus, adaptation to different screen sizes, accessible structure, forms and compatibility with automated assistive technologies. The functioning of Viewser on representative pages has also been verified.

Functions linked to external services or complete transactional processes will be reviewed again when the integration environment allows all their conditions of use to be replicated.

Last reviewed: August 2026.

6. Help and contact

If you encounter any difficulties accessing content or using a function on tahecosmetics.com, please email us at [email protected] or contact us on 968 891 100.

Please let us know, if possible, which page or function you need help with. Our team will endeavour to provide you with assistance, an accessible alternative or the content in a format suited to your needs.

We also welcome any suggestions that will help us to continue improving the site’s accessibility.